FAQ

What are the payment options?

You can pay on our website using:
✅ PayPal

To pay via Wire Transfer, please email us at websales@dartesano.com

How long will it take for my order to arrive?

The estimated production time is8 business days, plus a shipping time of3 to 5 business days. For wholesale orders (more than 3 pieces) or custom designs, we will provide you with an estimated delivery date at the time of purchase.

Can I customize my bathtub or sink?

Yes. We can manufacture bathtubs and sinks with custom sizes and finishes. To ensure accuracy, please send us a sketch or photograph with specific measurements (front, back, top, and side view) to this email:sales@thecopperdesign.com

Do you offer FREE shipping, and what areas do you cover?

Yes! We offerfree shippingon all our products. We ship to most U.S. states(except HI, AK, GU, and PR). If you need a shipping quote for these states, please contact us before placing your order.

Contact information

If you have any questions, concerns, or inquiries, feel free to reach out to us at:

Our customer service team is available to assist you with product inquiries, orders, shipping information, and any other questions you may have.